“ Friendly staff when I go in, and I like the vibes. Well designed brick & mortar. With good helpful people. The beef bowl and B&C croissant were super good. The chili cheese fries are what you'd expect. Gravy is FIRE, it's more like jus. I got from UE and threw my bowl in a cast iron for a few to heat. Delicious. ”

“ First time trying a Portillo's in AZ. Was hoping that the food would taste better than other "non Illinois" locations I've been to and it delivered! The drive thru line moved efficiently. And Sara was so friendly bringing out the food! The bacon cheeseburger was very good and the fries were perfect! ”

“ Nice drive-through and delicious Chicago dogs. Husband very happy. The food was ready fast and hot. No complaints. It had been a while since he had them, and it was craving. Since we were in the area we stopped, and he was so glad we did. ”

“ Visited 6/26/2024 Wow This place is big. Lots of Parking and inside seating. Great friendly staff and decent prices. Nice menu lots of choices. Tasty Fried Fish Sandwich with tasty Tartar Sauce. Great Chicago Dogs. French fries were perfect. Crispy on the outside soft on the inside. The Italian Beef & Sausage Sandwich was Just Ok. Far from the Original Ones I've had n Chicago. Not bad for fast food. A solid 3 1/2 to 4 Stars. ”

“ This Portillo's just opened up about 2 months ago. Nice sized restaurant with all the colorful decorations and signage. I am happy that Arizona is getting some Chicago eateries. Our cashier was nice, friendly, and patient! Hot Dog (jumbo): Chicago-style hot dog with everything, which includes mustard, relish, celery salt, freshly chopped onions, sliced red ripe tomatoes, kosher pickle and sport peppers piled onto a perfectly steamed poppy seed bun. This brings me back to when I ate a Chicago hot dog for the first time. So good! Fries: Portillo's famous salty crinkle-cut French fries. Crispy, hot fries. Delicious. Strawberry Lemon Cake Shake: Their strawberry milkshake perfectly blended with a slice of their famous lemon cake. My wife dug into this, and I didn't get to take a pic. ”

“ Portillo's is an experience and has a following. This was the first time here. We went through the drive thru the day before the Grand Opening. The traveling trainer was helpful in answering questions asked of the new team member. We ordered the #2 which is 2 Hot Dogs, small fries and a drink. We also ordered a Spicy Chopped Salad. The hot dogs meal came out first. The drink was too full and running over. We asked for napkins to wipe the cup. One team member went back in for the salad. I enjoyed my salad. It's enough for two meals. It's super spicy. The house bread is delicious especially with the soft butter. My husband wasn't impressed with his order. He asked for no ice but there was ice in the drink. Attention to detail is key. Welcome to Surprise! I may try a burger next time. ”